support for office 2016

General discussions about Advanced Find and Replace
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jhuang
Posts: 1
Joined: Tue May 22, 2018 6:19 pm

support for office 2016

Post by jhuang » Tue May 22, 2018 6:22 pm

advanced find and replace does not search for *.docx documents. we recently upgraded to office 2016. i've looked on this forum and have seen similar issues and also statement from abacre that the product is not compatible with office 2016 and that an update would be released in august 2017. i would like to know if there's any more information on that. as far as i can tell, there has not been an update since 2013.

i'd like to note that i've sent an email to your support and have yet to get a response back. i'm not sure what the turnaround time is regarding support tickets.

Abacre
Site Admin
Posts: 1214
Joined: Mon Jan 31, 2005 5:32 pm

Re: support for office 2016

Post by Abacre » Tue May 29, 2018 6:08 pm

Hello,

The program still does not support Office 2016. We will try to implement the support of this version of Office soon.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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